Daemen College : Offices & Services : Academic Computing Services : SMART Squad Help Desk
S.M.A.R.T. Squad
Student Mentored Assistants for Resources in Technology
The Daemen College S.M.A.R.T. Squad offers a variety of services to help the student body with their technology needs and problems. If you don’t know who to ask or what to do, contact the S.M.A.R.T. Squad Help desk!
The S.M.A.R.T. Squad is a Help Desk which is staffed with trained student assistants and staff to diagnose and correct many of your computer hardware and software problems. If you are a DC student and are having computer problems you can just walk-in, call us, or email us for help. The S.M.A.R.T. Squad can be reached by telephone at (716) 566-7865 or by e-mailing us at smart.squad@daemen.edu
General Support
- Five-minute computer check up
- Diagnostic, installation and repair services available
- Daemen College network connection assistance
- Installation of Symantec Endpoint anti-virus software (resident, student-owned computers only)
Items You Need To Request Repair
- Daemen College ID Card
- A/C Power Adapter
- Possibly:
- Operating System Disks: May be required for your repair
- Warranty Information
Terms of Service
Daemen College, the S.M.A.R.T Squad and its employees are not responsible for data loss, data corruption or the inability to access files or mal-function of computer hardware. It is the computer owner's responsibility to back up any data, software, or files stored on the computer or removable media. The S.M.A.R.T Squad reserves the right to decline any service request. Inappropriate material that violates state or federal law will be turned over to the proper authorities on campus. Students under eighteen years of age may require permission from a parent or guardian to receive service.
The S.M.A.R.T. Squad Help Desk does NOT monitor e-mail 24/7 nor is ACS staff available 24/7.
S.M.A.R.T. Squad Scheduler