The Office of Institutional Effectiveness and Academic Systems oversees a diverse group of administrators who support our university and its mission in various ways.
The office leads efforts in:
Meet the Team
I am proud to serve the College and Daemen University along-side our dedicated faculty and staff. Through ongoing research, professional development, and unparalleled commitment to students, the award-winning faculty provide students with individualized attention in courses and advising. Learning experiences and opportunities for growth go well beyond the traditional classroom walls with students participating in numerous academic clubs, service-learning experiences, internship and field placements, and engaging with academic research mentored by faculty. We are committed to creating an inclusive classroom that meets the various needs of our students and the community.
Phone: 716.566.7878
Email
RIC 318
Biography
Dr. Hella Jacob holds a Master of Arts degree in English from Regensburg University in Germany and a Ph.D. in German Literature and Language from the University at Buffalo. She has taught German at several colleges and universities, including for many years at the University at Buffalo, and also has professional experience in the nonprofit sector.
Hella joined Daemen University in 2014 as a project assistant under the University’s Title III grant, supporting programs and initiatives of the Center for Excellence in Teaching and Learning (CETL). She began coordinating Daemen’s annual institutional assessment process in 2017 and has served as Administrative Director of CETL since 2018. Her current work spans institutional effectiveness and assessment, strategic planning, faculty development and onboarding, and the coordination of University-wide initiatives and events.
Andrew Kosowski is an Instructional Designer at Daemen University, where he supports faculty and departments with Blackboard, course design, accessibility, instructional technology, and eLearning development. He holds an MFA in Painting from Ohio University and a BA from SUNY Fredonia. Prior to joining Daemen, Andrew spent 10 years as an Assistant Professor in the General Education Department at Silla University in Busan, South Korea, where he designed synchronous, asynchronous, and hybrid elective courses from the ground up. His expertise spans curriculum design, LMS-based teaching, and interactive learning tools such as Articulate and Adobe. A Buffalo native, Andrew recently returned to his hometown and looks forward to supporting faculty across the university.
