Parent & Family Information

Can first year students park on campus?

Yes, but there are restrictions on where and when first year students can have a car on campus. The full parking policy can be found in the student handbook.

How much does a parking permit cost? 

The cost of a permit is $50. Residential students who reside in Canavan Hall who wish to bring a car may do so, but will not be eligible to park on campus proper from Monday morning to Friday evening. After registering their vehicle, these students will receive a special permit to park their car at Collegiate Village located at 391 Eggert Road. Students will be able to access their vehicle via a shuttle. The full parking policy can be found in the student handbook.

How do I get my Daemen ID card

New students who have submitted their tuition deposit and registered for classes can  upload a photo at daemen.edu/ID.  ID Cards can be issued at any time at the J Yurtchuk Student Center Campus Safety Desk. Lost or damaged ID's can be replaced at the Campus Safety office in the Yurtchuck Student Center.

Is Daemen a safe campus?

Daemen is located in Amherst NY, which is consistently ranked as one of the safest towns in America. Incidents of crime are rare on Campus, and the Campus Safety staff is here to assist students 24 hours a day, 365 days a year. All of our residence halls, and some campus buildings are card access only, and most areas of campus are monitored with security cameras.

Is there a nurse and/or doctor in the CHIP Center? 

No, if students are not feeling well and are looking for further evaluation, we encourage them to go to a WellNow, Immediate Care, or their primary care physician if they have one in the Buffalo area. There are several WellNow or Immediate Care locations close to campus. Our office is more than happy to assist students in finding a location and in-network providers if needed.

What should my student do if they’re feeling stressed out and need to talk to somebody? 

Counseling services are available to students which are confidential and free of charge. The Counseling Services team in the CHIP Center are professional licensed mental health specialists. Students that are interested in making an appointment are encouraged to complete the counseling support form at daemen.edu/counselingsupport. Students can also go to our website to find off campus providers in the area and other resources.

Does my student need health insurance? 

Daemen University requires all students that meet at least one of the criteria listed below to annually submit proof of active health insurance that permits access and utilization of medical care in Buffalo New York OR enroll in Daemen’s student health insurance

• Students living in residential housing
• Students who have international student status
• Students participating in an intercollegiate sport
• Students participating in the clinical portion of their academic program

For more information on health insurance requirements, visit our website.

What health records does my student need to submit?

First-year, graduate, transfer, & re-admit students that are taking 6 or more credits are required to submit proof of immunization for measles, mumps & rubella (vaccinations or titers) AND proof of immunization (or declination) for meningococcal disease. This is in compliance with New York State Public Health Laws 2165 and 2157. More information and health forms can be found on our website.

Counseling Services: Parent Support page

How do students register for classes?

Our advisors from the Student Success Center will craft all First-Year student schedules based on their requirements for their major and preferences outlined on their New Student Questionnaire. Students will be able to access their schedule later in the summer and can make changes through the add/drop period.

How many classes or credits should my student be enrolled in each semester?

A full-time student takes between 12-21 credits each semester. The number of courses can vary based on their program requirements.

My student took college classes in High School, how do we ensure they receive the appropriate credit?

If it is a course where your student earned college credits (AP, NUSTEP, ACE....) they will need to request to have a transcript sent to our Admissions Office. This is separate from the official High School Transcript. Based on the courses and your student's program, the credits will be evaluated and applied to their program, where applicable.

Where do I access my student's grade report/transcript?

Please know all students' records at the University level are protected by a Federal Law, entitled the Family Educational Rights and Privacy Act (FERPA). This law prohibits all colleges/universities from sharing educational records (including grades) without the students' written permission by filling out the FERPA waiver. Students can access their grades through our online Registration system, "Self Service". We speak with your student during First Year Orientation and encourage them to share their grade information with their parents/guardians.

What if my student shares that they are struggling in a course, what can I do?

We know students are informed college is a new level of academic rigor, however, each student transitions to their first semester differently. It is best to be supportive and understanding with your student as it can be challenging to ask for help. Students are encouraged to meet with their faculty members during their office hours for assistance. We also offer free academic coaching (tutoring) in a variety of subjects/courses through our Student Success Center. Please remind them they are not alone in their academic struggle and should consult with their assigned faculty advisor for additional support and guidance.

Who can Receive Services?

Students may request accommodations due to any of the following documented conditions listed below which are protected by Section 504 of the Rehabilitation Act, the Americans with Disabilities Act (ADA), the Americans with Disabilities Act: Amendments Act and the New York State Human Rights Law:

• Neurodevelopmental disorders – ADHD, learning disabilities, Autism Spectrum Disorder, Pervasive Developmental Disorder, etc.
• Mental Health Disorders – depression, bipolar disorder, anxiety, post-traumatic stress syndrome, obsessive compulsive disorder, etc.
• Physical Disorders – basic chronic medical conditions (diabetes, Crohn’s disease, cancer, migraines, etc).
• Intersystem Disorders – complex chronic medical conditions (sickle cell, cystic fibrosis, multiple sclerosis, etc.), Chronic fatigue syndrome, traumatic brain injury
• Sensory Disorders – hearing impairment, blind, low vision
• Temporary Disorders – post surgical, acute illness, injury, concussion, complications of pregnancy, etc.

How do Students Register for Services?

1. Self-identify to the Director.
2. Contact the Director to schedule a meeting to discuss appropriate services and/or accommodations.
3. Provide documentation from a qualified professional such as a physician, licensed psychologist or other practitioner who is skilled in the diagnosis of disability.

What are Some Common Accommodations?

Accommodations that may be used by students include, but are not limited to:

• Testing Accommodations – extended time, reduced distraction, alternate location, access to assistive technology (screen reader, speech-to-text software, word processor, etc.), alternate format.
• Classroom Accommodations – recording device/ access to PPT notes, smartpen, interpreter, use of assistive technology (word processor, laptop).
• Other Accommodations – residential accommodations, dietary accommodations, alternate format textbook and course materials, priority registration, flexible attendance.

How do I add money to my students ID card for meals? 

CAT Cash is credit you may put on your student’s Daemen ID card to make purchases at Daemen’s various dining locations. Commuter students, resident students, and families can add credits to the student’s ID card very easily by visiting daemen.edu/catcash. 

What if my student has a food allergy?

All menus will feature Allergen icons to help students eat safely. Students can also go to the dining hall and ask to speak to a Dining Manager or email us at eatsafe@daemen.edu.  The Director of Dining Services can arrange dietary advice and follow prescribed dietary plans. Students who are requesting exemption, or a reduced meal plan, must do so through the Petition for Dining Accommodation Form Online. The Form will then be reviewed by the Accommodation Committee.

Can my student get meals to go from the dining hall?

Taking meals to go is easy with our Eco-To-Go program. Eco Friendly reusable containers are included as part of student meal plans if students choose to take their meal to go. The containers are returned to the dining hall and students will be provided with a cleaned & sanitized container at every visit. The containers are BPA free, dishwasher safe, and microwave safe. CAT Cash that comes with the meal plans can be used to purchase the containers as well as cash or credit.

What is the Care Cupboard?

While not part of Daemen Dining services, the Care Cupboard is facilitated by the Center for Diversity & Inclusion to meet the immediate food needs of students facing food insecurity or in need of emergency food assistance. The Care Cupboard has an online ordering system that allows for students to choose what they need when they need it. From protein to pasta, hygiene products to snacks, the Care Cupboard provides support to students while allowing them to focus on meeting the academic rigors of their program of study.  The Daemen University Care Cupboard is located in Duns Scotus, Room 115. For more information or to make a donation, please contact the Care Cupboard at carecupboard@daemen.edu.

What s the address to send packages?

Incoming Mail should be sent to:

• Students Name,
• Student’s Mail Box Number,
• 4380 Main Street, Amherst, NY 14226

What else can be done at the mailroom?

Mailroom personnel are responsible for making sure mail is delivered to students via their campus mailbox. Mailroom personnel can also assist in sending letters or packages through the US Mail that weigh less than 10 lbs. There is also a fax machine available for student use in the mailroom.