Upon resuming coursework on Monday, March 23, students should log into Blackboard to find their courses and instructional information. Students experiencing technical difficulties accessing Blackboard are encouraged to communicate with their professor via Gmail and to contact the IT Help Desk via phone at 716-839-8430 between the hours of Monday - Friday from 7:30 am - 8:00 pm or Submit a Helpdesk Ticket.

As we transition to remote learning during this evolving COVID-19 situation, here are key tips and resources to help you make the shift.

Three Key Things To Know

Prepare to transition to a new learning environment by focusing on three key areas: 

  1. Prioritize your health, and care for your physical and mental well-being. 
  2. Stay engaged with your courses, and communicate with your instructors regularly. 
  3. Familiarize yourself with key tools such as Blackboard and Zoom, and make sure you can access these resources on the devices available to you in your current location.
Getting Help

For technical assistance, please contact the IT Help Desk via phone at 716-839-8430 between the hours of Monday - Friday from 7:30 am - 8:00 pm or Submit a Helpdesk Ticket

Other questions to “Ask SPOT” system with texts to 716-272-1208.