Our office can help with student bills, payment questions, and refunds.  Our office is located in Duns Scotus, Room 112.  No appointment is necessary, but it may be helpful during busy times.  We are open from 8:30 am to 4:30 pm on weekdays and can be reached by phone at 716-839-8213 or by email at student_accounts@daemen.edu.

Cost of attendance information can always be found on the Daemen website on the Cost of Attendance Budget webpage.

Statements for Fall terms are typically produced in July and due in  August.  Statements for Spring terms are typically produced in November and are due in December.  Exact dates will be included in student email notifications.  Payment must be made in full, or a payment plan must be set up by the due date given.

Billing is exclusively online through the Daemen Self Service student account.  Students will not receive a paper bill in the mail.  Students will be notified by the Office of Student Accounts through their Daemen e-mail when their bill is available.  This notification will prompt them to log into Self Service to view a current billing statement.

Tuition statements can be found online on your My Daemen account.  They can be saved as a PDF or printed from the Self Service portal.

You can access this by following these steps:
Go to https://my.daemen.edu and sign in using your Daemen login information
Click Self Service
Click Student Finance
Click Continue to Account Info/Payment Center
Click View On Demand Statement
Choose the semester bill you would like to view from the dropdown box and click Submit
Scroll to the bottom and click Print

Payment by cash or check is accepted in the Office of Student Accounts.  Payment can also be made online using a debit/credit card (service fee applies) or a bank account (no service fee applies).

Daemen also offers a monthly payment plan with a $40 setup fee.  Payment Plans are available to give you the flexibility to pay your tuition in monthly installments using a debit or credit card or an electronic check according to the schedule we have established with our service provider. Set up your payment plan before your semester due date to take full advantage of monthly payments. Plans can be set up at any time up until there are only two installments remaining, but payments will be divided into fewer installments the longer into the semester you wait. You can enroll in a payment plan by going to https://my.daemen.edu and signing in using your Daemen login information, then clicking Self Service > Student Finance > Continue to Account Info/Payment Center > Enroll in Payment Plan.

Employer Reimbursement is an accepted form of payment.  We must have a current form on file for any student planning to defer payment as part of an employer reimbursement program.  More information is available on the Forms & Secure Uploads webpage.

To view a bill:

• Log into https://selfservice.daemen.edu using the student's Daemen login information
• Click Student Finance
• Click Continue to Account Info/Payment Center
• Click Make Payment

Online payments can be made by credit card (service fee applies) or by electronic check (no service fee).  Students can set up authorized users to allow others to log in and pay directly (see instructions below).

Students can give others (parents, employers, etc.) the ability to access their account information.  In compliance with the Family Educational Rights and Privacy Act of 1974 (FERPA), student financial records may not be shared with a 3rd party without the student’s written consent.  Adding an authorized user is their written consent that an individual may view their account information and make payments on their behalf.  Please note that authorized users DO NOT have access to a student’s stored payment methods, academic records, or other personal information.

 To add an authorized user, the student must:

• Log into https://selfservice.daemen.edu using the student's Daemen login information
• Click Student Finance
• Click Continue to Account Info/Payment Center
• Click My Profile > Authorized Users
• Click the Add Authorized Users tab
• Add the email address of the person who will be designated as an authorized user and answer the yes/no questions below, then complete the process
• Please note: the authorized user will then receive an email to set up their account with a temporary password that will expire within 24 hours

If the balance due on your semester bill is zero or a negative amount, no action is necessary.

After we have passed the 100% Liability Date, a student may receive a refund when their account shows an overpayment.  This may occur when loans, grants, scholarships, or out-of-pocket payments exceed the cost of tuition and fees for the semester.  Refunds are processed weekly as needed after the 100% liability date.  Students can set up direct deposit payments to receive their refund quicker.  Except for certain refunds involving Direct Parent Plus Loans, refunds will be processed to the student.

It is strongly suggested that students set up personal banking information for direct deposit refunds. This is the most secure and fastest way to receive your refund.

To set up your refund profile, login to MyDaemen > Self Service > Student Finance > Continue to Account Info/Payment Center.

Once you are logged into your Payment Center, choose Refunds to set up or change your preferred bank.

If you have not already set up multi-factor authentication, you must do this first to create your refund profile. This keeps your personal information more secure. Choose the green box to enroll in multi-factor authentication.

Select how you want to protect your personal information - by using an app, by text, or by email - and follow the instructions for the option you choose.

When the multi-factor authentication set up in complete, go back to Refunds from the top menu.

Select Set up a new account or select account if you already have a payment account set up and want to use that same account for refunds, as well.

Setting up a NEW ACCOUNT:

If you don’t know how to find your account and routing numbers, you can select Example in the set-up screen, or call your bank/credit union to verify.

Selecting an EXISTING ACCOUNT:

Once set-up is complete, you must check I Agree and Continue to finalize your selection. You will receive an email confirmation of your refund profile setup after it is complete. If you do not get an email, please check your account again to be sure you completed all necessary steps.

If you do not add a bank account to your refund profile, refunds will be sent to your Daemen email. You will need to follow instructions in the email to retrieve your refund.

Yes, if a semester bill shows an overpayment under Total Amount Due, this anticipated refund can be used to purchase textbooks via the Daemen Bookstore with a book voucher. Students can request a book voucher through the Student Accounts webpage.  The Book Voucher Form and Secure Upload Portal where it can be submitted are available on the Forms & Secure Uploads webpage.

Daemen University has partnered with Barnes and Noble to provide rental books to our students through the All Access Pass Program, which is available in Spring and Fall semesters.  This program lowers the cost of books and ensures students have their required course materials on the first day of classes by allowing the University’s Bookstore partner, Barnes & Noble College, to purchase materials for all courses in bulk, significantly reducing prices to students.

IMPORTANT:  All Students are automatically opted into the All Access Pass program upon registration for Spring and Fall semesters.  Students will be billed for the required textbooks based on the number of credits that they are registered for.  If a student does NOT wish to take advantage of this program, they must take action to OPT OUT by the deadline stated in email communications to them from Barnes & Noble.

More information is available on the All Access Pass webpage.
If you opt out of the program, please allow at least one week for All Access Pass charges to be removed from your bill. For students who plan to opt out of the program, your payment can be reduced by the amount of the All Access Pass charge on your bill. Please be sure to opt out as soon as the window opens to avoid any late payment fee.

If a payment was made during the previous calendar year, notification will be sent in late January to the student’s Daemen email when their tax form is available.  This email will include a link and instructions to retrieve their 1098-T form.  No paper forms will be mailed.