Daemen University will be phasing out alumni email for life benefits. Please review the information below to understand the timeline and steps for transitioning to a personal email account. The decision to stop offering this benefit was based on two factors:
- Strengthening our cybersecurity posture and,
- Microsoft and Google no longer allow free, low-cost online storage for higher education.
We are providing this notice in advance of this change. Your account will be deactivated on May 31, 2025. You don't need to act if you don't use your @daemen.edu email.
If you are actively using your @daemen.edu account, you will need to take the following actions:
Switch to an Alternate Email Account or Create a New One
If you use your @daemen.edu email as your primary email, you must use another email service provider. You can use an existing email address or create a new account using a service of your choice. Many free email services, such as Gmail, Outlook, and Yahoo Mail, are available. Be sure to transfer any files, items, or resources you want to keep from your Daemen account to a personal account before the deactivation date.
Update Your Email Address on All Accounts
Update your email address and contact information anywhere your @daemen.edu email is used or listed (i.e., email signature, LinkedIn profile, etc.). IMPORTANT: Since password reset links are often sent to the email account on file, you must make this change before your alumni account is closed; otherwise, you may risk losing access to your non-Daemen online accounts.
Update your email address on websites and accounts like Amazon or LinkedIn.
Transfer Important Email and Files
Transfer any important emails from your @daemen.edu account to your new email account by forwarding each message you want to keep. NOTE: auto-forwarding is disabled and not allowed.
Create an Out-of-Office Message
Notify others of your new email address by setting an “out of office” message on your @daemen.edu email address. An example message: “If you reached me at X@Daemen.edu, please note that my email address will change to X@X. I will be unable to receive emails at X@daemen.edu after May 31, 2025.”
Consider adding the following to your email signature so your contacts know that your email will be changing: “My email is changing. If you need to reach me, send all future emails to X@X.”
FAQ
As of 2021, Google updated various data storage policies. Those changes coupled with a rise in cybersecurity incidents in higher education have changed what we can enable for alums. Below are the changes being made with the dates.
We reserve the right to alter/change university policies in light of new compliance regulations or federal/state laws.
Beginning January 1, 2025, email accounts will be deactivated according to the following schedule for all alums who graduated prior to May 18, 2024.
Beginning January 1, 2025 access to @daemen.edu email for graduates will end one year post-graduation:
- If you graduate in May, your account will be accessible until May 31 of the following year
- If you graduate in September, your account will be accessible until September 30 of the following year.
- If you graduate in January, your account will be accessible until January 31 of the following year.
To facilitate these changes, the following brief extensions are available:
If you graduated on May 18, 2024:
- You will continue to have access to your @daemen.edu email until May 31, 2025.
If you graduated at any time PRIOR to May 18, 2024:
- You will have access to @daemen.edu until May 31, 2025.
If you enroll in courses within these timeframes, your email will remain active until you are no longer enrolled.
Employees (faculty and staff) who become alumni will retain an @daemen.edu email as long as they are employed at Daemen University per IT policy. Alumni who have returned to Daemen as a student will retain an @daemen.edu email as long as they are actively enrolled.
No. Alumni email accounts will end one year after graduation.
If you have questions about a Daemen University email address, email the Office of Information Technology at computing@daemen.edu or call (716) 839-8348.
Please note passwords are not changed via telephone call.
Daemen offers two self-service options to manage your passwords and account information while you are a student, employee, or recent alum within the one-year grace period. We strongly encourage employees to download and use the OneLogin Protect App or utilize a password manager to securely store their security questions and change their passwords independently.
However, if you cannot remember how to access your account, there are two methods for a reset.
Contact the Help Desk (716) 839-8348 to request a password reset. You will be directed to join a live video call or visit the office in person during business hours (Monday through Friday, 8:30 a.m. to 7 p.m.). A video call will be initiated via Dialpad, Zoom, or Google Meet. Both in-person and video reset options require a valid form of photo identification. Please note that you will need a secondary email address to join a Google Meet or Zoom video call.