Student Handbook: Section 2: Student Affairs & Services
Dr. Greg J. Nayor
Vice President for Student Affairs and Dean of Students
Wick Student Center
The Division of Student Affairs is committed to creating a safe and secure living and learning atmosphere that is focused on students which promotes student development, mutual care and respect, ethics, leadership, balance and wellness.
Sabrina Fennell, Assistant Dean for Academic Support Services
Student Success Center, RIC 108
OFFICE OF ACADEMIC ADVISEMENT
Students are assigned a faculty advisor who will help them schedule courses and choose the electives that will meet their curricular requirements, as well as prepare them for their particular career goals. In addition to the faculty advisor, the Office of Academic Advisement is available to help students make appropriate decisions related to scheduling, course sequencing for specific career paths, and degree requirements. Each student is responsible, ultimately, for his or her course selections that lead to a college degree.
The Office of Academic Advisement works closely with students and offers guidance on academic, personal, and social matters. The Office also screens students' academic progress, assists them with their adjustment to the College, maintains close contact with advisors, and provides academic counseling/support to students on academic probation. In addition to the guidance students receive from their faculty advisors, they should attend departmental meetings during the school year. These sessions, held twice each semester, give students the opportunity to obtain important information about their academic programs and an opportunity to ask faculty any questions related to their majors.
All students are assigned an advisor when they enter Daemen College and should meet with their advisors prior to registering for courses, prior to mid-terms, and final exams. Students are encouraged to discuss academic, career, and personal matters with their advisors at any time.
Students may add or drop a course or do both during the first week of classes.
After the first week of classes, it is no longer possible to drop a course; however, students may withdraw from a course. Depending on the date of withdrawal, students will be responsible for partial or full tuition. Students may petition the Committee on Academic Standards if they believe that extenuating circumstances warrant their receiving permission to withdraw after the last day for authorized withdrawal (usually two weeks after mid-term exams). Students receiving financial aid should always check with a financial aid counselor to see if course withdrawal will have adverse financial aid consequences.
PEER MENTORING PROGRAM
New first-year students will have Peer Mentors during the fall semester as part of their learning community. A Peer Mentor is generally assigned in each IND section, assuring that all first-year students have access to a Peer Mentor to assist them in making successful transitions to Daemen College.
What is the Peer Mentor Program?
It is an exciting, no-cost to the student program which provides peer mentors (Daemen students with sophomore through senior standing) to work closely with new students. Peer mentors can help students adjust academically and socially to college life and assist students in developing skills for a successful college journey. Peer mentors have numerous resources available to them to help make a smooth transition between high school and college. The Peer Mentor Program is designed to cover all aspects of college life and to assist students from the first day of classes.
What is mentoring?
Mentoring is a process by which trained students of exceptional ability, special achievements and academic standing advise, guide, and facilitate the educational and social development of students.
What will your peer mentor do for you?
S/he will be:
- a source of information - to save you time and complications.
- an academic coach - helping you to be the best student that you can be.
- a confidant and friend - listening to your concerns and sharing her/his ideas with you.
- a helpmate - to inspire you to stay focused
- an experienced role model – showing you how to succeed
First-year students meet their Peer Mentors in the IND 101 class which they take in the fall semester. Contact Adriane Williams, Associate Director of Academic Advisement and First-Year Initiatives in the Student Success Center for further information (RIC, 716-839-8228)
Free academic coaching is available to all Daemen students in most academic subjects. Academic Coaching is provided by professional writing coaches and student coaches. Student coaches are students who have been recommended by instructors and who complete a training program. Coaches assist students with study techniques and learning strategies, as well as course content.
Coaching is also available to English as a Second Language (ESL) students at the Learning Center. ESL students meet to work on writing assignments from courses.
Peer Led Team Learning (PLTL) is an academic support which provides sessions with a PLTL Leader for selected courses. The PLTL Leader, who has already successfully completed the class, meets with students during regularly scheduled sessions to facilitate team/group practice and application of course information.
Students with documented disabilities meet with the Associate Director for Disability Services to arrange accommodations such as note-takers, screen readers, sign language interpreters, and approved testing accommodations.
Students are encouraged to meet with The Learning Center Coordinator to discuss study skills information such as strategies for overcoming academic difficulties. At the Learning Center, you will find help with time management, techniques for memory improvement, strategies for test taking, and information about your personal learning style.
Kathryn Hammer, Director
The Alumni Relations staff strives to ensure that Daemen College students are welcome to the campus as a member of the Daemen family. Once a student has enrolled at Daemen, s/he is a family member for life - with lifelong benefits (e.g. email (upon request), career services, athletic facility access, RIC access, etc.). A current listing of these benefits is available at daemen.edu/alumni.
The office works with alumni and friends of Daemen College to coordinate annual scholarship fund raisers to benefit current students pursuing degrees. Any student who wishes to become a team member in this effort should feel free to stop by the office in Alumni House. The office benefits students, both currently enrolled and as future alumni.
The alumni relations office proudly offers volunteer opportunities for current students to liaise with the alumni through the student alumni ambassador program. The ambassadors serve as hosts at alumni association sponsored events, assist with telephone outreach for alumni relations events, and plan leadership opportunities for growth and development for current students and alumni. To learn more about this program, please email firstname.lastname@example.org.
We look forward to an outstanding year working with our current and future alumni! Become involved as a Daemen College Family member.
Bridget Niland, Director
Athletics Facility 121
Daemen College is a member of the National Collegiate Athletic Association (NCAA) Division-II and the East Coast Conference (ECC). As a member, all Daemen College athletes compete in a full NCAA D-II schedule and follow all applicable NCAA Rules and Regulations. For more information on Daemen College Athletics please visit the website at: wildcats.daemen.edu.
Jaclyn Herne, Manager
The Daemen College Bookstore, located on the ground floor of Duns Scotus Hall across from the RIC's Daily Grind, carries required and optional textbooks for all courses taught on campus as well as allied health reference books, general reading books, school supplies, Daemen College clothing and gifts, and caps and gowns for graduation. The bookstore also sells snacks, greeting cards, toiletries, postage stamps, and services for FedEx Ground shipping. Many textbooks can now be rented for the semester saving 50% off the purchase price. See store for details and eligibility. Research and supplementary texts can be special ordered. Visit the bookstore web site from the Daemen homepage by clicking on "Offices," then "Bookstore." You may also access daemen.bkstr.com. In addition to clothing and gift items, the textbook list is on the web site, making ordering your textbooks easy and convenient. You may pick up your orders in the store or have them shipped to your home.
New and used textbooks are sold in the bookstore and on our website. Students may sell used books to the bookstore during normal business hours every day the bookstore is open.
Bookbags and backpacks may not be brought into the bookstore while shopping for textbooks. The Bookstore has a designated bookbag-drop area outside of the store for those shopping in the store.
MasterCard, Visa, Discover, American Express and debit cards are accepted by the bookstore - ID may be required. Bookstore gift cards may be purchased/used and never expire. Personal checks are accepted in the amount of the purchase only. A valid driver's license only are accepted as proof of identification, and must be shown each time a check is used for payment. Book credits may be obtained from Student Accounts when applicable for the purchase of textbooks and supplies. The bookstore does not cash personal checks, paychecks, or refund/rebate checks. Please call the bookstore for details.
Textbook Return Policy
During the first week of the fall and spring semesters, new textbooks may be returned for a full refund only if the book is in new condition with no writing, highlighting, bent pages, etc. bookstore personnel will determine whether the condition of the book is new. Receipt is required to return new books! Please do not unwrap shrink-wrapped texts until you are certain you are keeping the text.
Used books may be returned for a full refund only during the first week of the fall and spring semesters. Used books are not subject to the new condition rule. Receipt is required to return used books!
Text rentals may also be returned and refunded during the first full week of classes. Please do not highlight or write in a rented textbook until you are sure you need the book. Please see store or rental agreement with any rental questions.
If you drop or withdraw from a class for any reason, please bring your textbooks to the Bookstore immediately along with your drop/withdrawal slip and your receipt. Textbook purchases are eligible for full refund with receipt, in original condition up to the add/drop date during each term. Textbook purchases after the add/drop date during any term will not be refunded.
Merchandise Return Policy
Defective or damaged merchandise may be returned for replacement or refund with a bookstore cash register receipt. Gift items may be returned or exchanged as long as the item is in new and saleable condition with a bookstore cash register receipt.
During the academic year:
Monday - Friday 8:30 AM – 4:30 PM
Saturday & Sunday: open for some special events
Additional hours are scheduled at the start of the fall and spring semesters for your convenience.
Bob Mead-Colegrove, Assistant Dean for Campus Life
Telephone: 716-839-SAFE (7233)
Wick Student Center 105
Through professionalism and a focus on service, the Office of Campus Safety will provide the Daemen College community with a safe and secure campus environment that is conducive to learning and growth. In addition to coordinating a security presence on-campus, Campus Safety provides leadership and direction to the Emergency Response Team, Security Advisory Committee, and a liaison with local law enforcement. Campus Safety is located in the Wick Student Center and available 24 hrs a day/ 7 days per week.
Identification Cards (Daemen ID)
All students at Daemen College receive a College ID card free of charge. This card should be carried at all times. Specially marked IDs serve as verification for residents on the meal plan. All ID cards offer identification when borrowing books from the RIC, for admission to many campus events, making purchases in the Bookstore, using the Athletic Facility, etc. ID cards can be obtained through the Office of Campus Safety in the Wick Student Center.
- This card is the property of Daemen College and must be presented upon request by duly authorized College officials. IDs are issued once (for free) after arrival on campus and will be valid at all times while enrolled at Daemen College.
- Acceptance of this card signifies agreement to abide by the rules governing its use. Failure to conform to these rules can result in the loss of those services to which the card gives access.
- ID cards are not transferable. Lending the card to others is prohibited.
- Students should not cut, bend, cut holes in, or otherwise deface the card. This may invalidate the card.
- A replacement fee of $20 is charged for lost/stolen cards. Damaged cards are replaced free of charge in exchange for your old ID.
From time to time, students may be asked by a Campus Safety Officer or other College authority to show your ID card. Failure to present your ID card may lead to disciplinary action by the College (see Section 4).
Maureen Millane, Associate Vice President
Wick Student Center, second floor
Career Services exists to provide you the resources, career-management skills, experiential opportunities and support to prepare and empower you to achieve your career goals. Take the first step and schedule an appointment to meet with your Career Advisor today to develop an individual career action plan (iCAP), link your college major with your career or graduate school plans, create or refine your resume and cover letter, and enhance your interviewing skills with a mock interview. Not sure that you have selected the right major? Take a personal assessment to help you identify the best fit for your passion. Students are encouraged to participate in academic credit bearing internships in WNY, in their home state or in an international setting. An additional option is to participate in a full semester in Washington, DC or Albany, NY. Internship sites include businesses, industries, government, health-related facilities, educational, non-profit and cultural organizations. The non-credit prerequisite course for these experiential opportunities is the Career Preparation, Exploration and Professionalism (CPEP) – CFE 97 Seminar; however, all students are encouraged to participate. This short hybrid course is designed to help students prepare their professional documents, learn job seeking and interviewing skills and present themselves in a professional manner. Students are encouraged to register for this course early in their college career.
Career Services sponsors numerous career-readiness workshops throughout the year in collaboration with other departments. These workshops are great places to network and learn professional skills. Once a month, “Recruiters on Campus" (ROC) provides you the opportunity to meet organizations, explore internships and job openings. Career events, job and internship listings, resources and department contact information can be found on our website at daemen.edu/career. Visit our department located in the Wick Center, 2nd Floor. Our office is open when classes are in session Monday through Friday, 8:30 AM – 4:30 PM. Walk-ins are welcome. Other times including evenings and Saturdays can easily be arranged by appointment. Don’t wait until college is almost over to plan your future, stop over for a visit today. We look forward to helping you achieve your career or graduate school goals. Services are available to all students and alumni.
Duns Scotus 239B
The mission of the Center is to support veteran scholars and eligible family members’ success in postsecondary education by coordinating services to address their academic, financial, physical and social needs.
Students eligible to receive Veteran’s educational benefits must be certified by the Certifying Official in the Registrar's Office. Once certified for benefits, such students are required to notify the Registrar’s Office of changes in enrollment, major, etc. In order to ensure compliance with federal law, attendance and performance will be monitored by the Certifying Official, who retains the right to terminate the educational benefits of any student who is not in compliance with performance and/or degree progress or pursuit policies.
James Bachraty, Director
Duns Scotus 14
Classroom and Events Technology provides the College community with instructional equipment such as computers and video projectors, document cameras, digital video cameras, sound reinforcement, and many other types of equipment. Students and organizations may also request the use of equipment through email at email@example.com or by phone: 716-839-8240.
Kara Kane, Director
Wick Student Center
The Conference Services Office, located in Wick Center, provides direction and assistance to campus departments in planning and promoting meetings, conferences and events. The department is responsible for helping secure internal room reservations and related needs for College administrative and academic offices (non-student organizations) as well as reservations for external organizations and groups.
Shannon Schmitt, Director
CHIP Center, 1st floor, Wick Student Center
The Counselors of Daemen College serve the psychological well-being of the Daemen College community so that students may be successful academically, ethically, spiritually, and personally. All registered Daemen students are eligible to attend up to 15 sessions per academic year free of charge. Services provided include: individual counseling, group counseling, couples counseling (all participants must be Daemen students), mediation, and consultation.
All counseling sessions are confidential. Your privacy and trust are important to us and is protected by state laws and professional ethical standards. No information can be released without your written authorization. However, confidentiality is legally limited. Your counselor will speak with you about the limits of confidentiality when you first meet. Feel free to ask your counselor any questions or express any concerns you may have about confidentiality.
All counseling appointments take place in the CHIP counseling offices in the Wick Student Center, first floor. To schedule an appointment, please call Counseling Services at (716) 839-8337.
Additional information can be found on the Counseling Services webpage.
Ryan Richardson, Director
Wick Student Center
During the academic year, campus dining hours are as follows:
Wick Center Dining Room (all-you-can-eat venue):
Monday - Friday
Breakfast 7 AM - 10:30 AM (continental breakfast 10:30 - 11 AM)
Lunch 11 AM - 4 PM
Dinner 4 PM - 7 PM
Saturday & Sunday, and Holidays (days when no classes are scheduled)
Brunch 11 AM - 1 PM (continental breakfast 9:30 - 11 AM)
Dinner 4:30 PM - 6:30 PM
The Den (a la carte venue)
Monday - Thursday 8:30 AM - 8 PM
Friday 8:30 AM - 4 PM
Saturday 8 – 11 PM (special DC LIVE menu)
RIC’s Daily Grind (a la carte venue)
Monday - Thursday 7:30 AM – 10 PM
Friday 7:30 AM – 4 PM
Sunday 5 - 9 PM
The Den (only)
Monday - Friday 8:30 AM - 2 PM
In the dining room, resident students must scan their current ID card at every meal. This will confirm that the student is on a meal plan and will provide entry to the dining hall for each meal. Students must carry ID cards to all meals for admittance. There are no exceptions. Meal plans are not transferable; any student allowing another person to use his/her meal card to gain access to the dining room may lose all meal privileges. Please remember - the meal plan is only for the students who paid for it.
Members of the entire Daemen community are welcome to purchase meals in the dining facilities – commuter and resident students, faculty, staff, and administrators. Breakfast, lunch/brunch, and dinner may be purchased by non-residents at a low per-meal cost (see below). “DC Bucks” can also be used for this purpose (affording an extra 10% buying power). All payments into a DC Bucks account are made at the Food Service Office in Wick Center, or by going online at daemen.edu/food. DC Bucks balances roll over from fall to spring semester only. Any balance after the spring semester is non-refundable. Students who have withdrawn from Daemen College may request a refund of DC Bucks not included as a part of the meal plan, less a 20% service fee. Requests for refunds must be submitted by contacting the Director of Dining Services prior to the conclusion of the spring academic semester to be considered for a partial refund. Documentation of withdrawal from Daemen College must be provided to process refund. Students who "brown bag" their lunch will not be allowed in the Wick Dining Room but may eat in The Den. The at-the-door cash prices for meals in the Wick Dining Room are:
Lunch & Brunch: $6.75
Premium Dinners: $9.25
The Den offers a rotating concept of fresh, made to order meals with a different concept every 2-3 weeks. Visitors can also enjoy hand-pressed burgers, chicken fingers, fries and more at the grill.
Special health or dietary concern?
The Director of Dining Service can arrange dietary advice and follow prescribed dietary plans. Students who are requesting exemption, or a reduced meal plan, must do so through the Office of Disability Services.
Food Allergic Individuals
The Dining Services makes every effort to communicate food allergens present in most prepared food options. Be aware that we handle and prepare egg, milk, wheat, shellfish, fish, soy, peanut, tree nut products and other potential allergens in our cafes and kitchens. Before placing your order, inform your server or manager if you or a person in your party has a food allergy. Please direct all questions regarding a food allergy to a manager who will assist you.
Heading for home at semester recess?
If you have purchased the meal plan, we can provide you with a travel lunch to munch along the way. Just give us 24 hours notice by signing up in the book which is available at front entrance.
Vending machines are located around the campus. The Dining Service maintains and services these machines. If you should have problems with one of these machines, come to the Dining Service Office between 9 AM – 4 PM, Monday through Friday for a refund. Vending is always available when buildings are open.
Dining Services regulations are included in the Student Conduct section of this handbook.
Jennifer Runco, Associate Director for Disability Services
Student Success Center, RIC
Daemen College is committed to providing equal access and a welcoming environment for students with disabilities. Requests for disability-related accommodations should be directed to the Associate Director for Disability Services, Student Success Center, Research and Information Commons, 716-839-.8228. Information on documentation guidelines and disability services can be found on the website at daemen.edu/disability.
Alvin Roberts, Director
Wick Student Center
The Office of Diversity and Multicultural Affairs at Daemen College is responsible for facilitating enriching and impactful diversity education experience for our community. Through collaboration with various campus partners, the Office of Diversity and Multicultural Affairs hold the primary responsibility of providing faculty staff and students with resources, guidance and support for any issues/initiatives/programming as it relations to diversity and inclusion.
Jeffrey Pagano, Director
Duns Scotus, 111
The Financial Aid Office, located on the first floor of Duns Scotus Hall, Room 111, provides information and assistance through a variety of grant, scholarship, work, and loan programs.
Financial Aid information including Federal & State Aid Programs, Daemen College Aid Programs and Alternative Payment Options can be found on the Daemen College Financial Aid website at daemen.edu/financialaid
Students cannot receive financial aid unless they apply for it. The Financial Aid Office recommends that students submit their Free Application for Federal Student Aid (FAFSA) by March 15 each year at fafsa.ed.gov.
Ann Robinson, Director
Duns Scotus 245
The Global Programs Office (GPO) specializes in study, internships, and service learning opportunities abroad. Did you know that 73% of employers say study abroad is important when evaluating candidates? (Global HR News) The GPO believes every student can enjoy academic, professional, and personal benefits by going abroad during college. There are several avenues for students to pursue academic experiences abroad and they are here to help find the program which fits your goals best.
Students from all majors can study abroad during their time at Daemen. Students may study abroad during spring break, January intersession, summer, or for a semester. Daemen students can study abroad as early as their first year. The GPO offers a menu of International Seminars each year, giving students the chance to travel with Daemen faculty while completing coursework. They also lead study abroad 101 workshops throughout the year, provide assistance with scholarship applications, and sponsor various events aimed at internationalizing the campus.
The key to a successful academic experience abroad is to get started early. Stop by the GPO as soon as possible to learn about programs, scholarships, and timelines. The GPO is located in Duns Scotus 245 and is open 8:30am – 4:30pm, Monday through Friday. Drop-in hours, when no appointment is necessary, are Tuesdays 10am – 12pm and Fridays 1 – 3pm. An individual appointment outside of these hours can easily be arranged by visiting the office.
International Student Services
The GPO also provides services and support to international students at Daemen. This includes helping international students with their initial adjustment to life in Buffalo and the American academic system. The GPO works closely with campus and community partners to ensure that international students and their families have the opportunity to achieve their personal and professional goals while at Daemen College.
The GPO is responsible for issuing the form I-20 and helping international students obtain the immigration benefits to which they are entitled. They also provide airport pickups for initial arrivals, as well as obtaining social security cards and driver’s licenses. Each semester they organize events for its international community to get to know the greater Buffalo area and experience American cultural traditions. From academics to immigration, they are here to help with any questions. The GPO is open Monday through Friday, 8:30am – 4:30pm in Dun Scotus 245.
Susan Girard, Director
CHIP Center, 1st floor, Wick Student Center
New York State Law
In accordance with New York State law, any student born on or after January 1, 1957, must document proof of immunity to measles, mumps, and rubella. Students may not register for classes unless they are compliant with the law.
A Student Health Form (SHF) must be on file for all students, regardless of birth date.
In addition, New York State law requires that all students be informed about the risks to college students of contracting meningococcal meningitis and the availability of vaccines (different types for different strains). All students must acknowledge having received this information (page 4 of the SHF) and indicating they have received a meningitis vaccine within the past five years or, after careful consideration, sign and date the waiver (page 3 of the SHF). College students, particularly those living in the residence halls, are encouraged to have the vaccination. Information is available on the College website as well as in the Health & Insurance Services Office.
Every effort is made to protect the confidentiality of students' health records. Access to these records is limited to College personnel whose job responsibilities require information from these records.
Daemen College requires all resident students, international students, student-athletes (club as well as intercollegiate sports), and students in health-related fields of study who will be participating in external learning experiences (clinical affiliations, etc.) to be covered by health insurance that can be used in the Buffalo/Amherst area. All international students will be enrolled in the Daemen College International Student Health Insurance plan to ensure adequate coverage while in the United States.
Coverage must include:
- access to local doctors and other healthcare providers
- diagnostic testing/lab services
- prescription drugs
- outpatient mental health
- inpatient and outpatient hospital services
- emergency services
- urgent care center coverage
Please provide the Health & Insurance Services Office with a photocopy of your health insurance card or send it electronically after logging into your MyDaemen account prior to the start of the semester; if you do not have health insurance, Daemen offers a plan. The cost for the 2017-18 academic year (August 1, 2017 through July 31, 2018) is $1863 for undergraduate students and $2465 for graduate students. The cost (once you have elected to enroll) will be added to your tuition bill. The brochure can be viewed at the Gallagher Student Health and Special Risk website (gallagherstudent.com/daemen) or the Daemen College website on the Health & Insurance Services Office’s web page.
Other health insurance options are available to college students:
- Coverage as a dependent on parents' health insurance plan to the age of 26
- Coverage through Medicaid based on expanded eligibility requirements in some states
- Coverage through a Marketplace; with premium tax credit, or subsidy, if income requirements are met
- Catastrophic Plan offered through a Marketplace
- Coverage through an individual health plan offered outside of a Marketplace
- Coverage as a common law employee
Please remember that unless a copy of your health insurance card is on file in the Health & Insurance Services Office, no keys to residence halls will be given to students who plan to live on campus; student-athletes will not be allowed to practice or play; international students will not be allowed to attend classes; and students assigned to an external learning experience will not be allowed to participate.
If you do not provide proof of adequate insurance (a plan that can be used in the Buffalo/Amherst area), you will be enrolled in the Daemen insurance plan and the premium will be added to your student account. Once enrolled, the premium is non-refundable.
Students from the New York City Area, outside the metropolitan Buffalo area, and those from out of state: Please check with your insurance company (the member services number should be found on the back of your card) to see just how, if, and where your insurance can be used in the Amherst area. A number of plans are not accepted by health care providers in this area and will not be considered acceptable proof of insurance.
Students Not Covered by Daemen College Health Insurance
You need to know just how your health insurance works when away from home, away from your primary physician, and possibly out of your health insurance network.
To try to figure this out when you are ill can be a daunting task. Please be prepared.
- You need to know what local health facilities will accept your insurance. Call your plan’s member services department (the number should be found on the back of your insurance ID card) and ask how and where you can access health care in the Amherst area. Sometimes a referral is needed. Find out how long that will take and just how to get one.
- Also ask your member services representative if you have URGENT CARE coverage. Daemen has a wonderful relationship with MASH Urgent Care Center, just down Campus Drive on Sheridan Drive.
3980 Sheridan Drive
Amherst, NY 14226
8:30 am - 9 pm Seven days a week, including holidays
MASH is located at the foot of Campus Drive (at Sheridan) just outside the Dent Tower. Go around to the left side of the building, ground floor. No appointment necessary.
Need a ride? Call Campus Safety at 716-839-SAFE (7233). A driver will pick you up at the North Entrance to Wick Center You will be taken directly to MASH and returned to campus after your visit. This service does not cost the student anything additional. The driver will try, as time permits, to take you to a nearby pharmacy after your medical visit in the event that you have a prescription or need over-the-counter medication.
Excelsior Orthopedics Express
3925 Sheridan Drive, take Getzville Road to Sheridan Drive, right on Sheridan, right on Excelsior Drive. It is just minutes from Daemen — practically in our backyard.
Mon. – Fri. 8 am - 9 pm
Sat. 2 pm - 7 pm
Excelsior accepts most major insurances. Walk-ins accepted. Appointments recommended.
You’ll need a photo ID and insurance card wherever you access health care.
Additional Information about Student Health Services
Information regarding student health records, immunization requirements, a list of area health care providers, and assistance with understanding medical bills/insurance claims is available by stopping in the Health & Insurance Services Office, located in the CHIP Center in the Wick Student Center, or by calling 716-839-8446.
Prior to participating in a volunteer experience or an external learning experience for an academic professional program, students may need to update health history, immunizations, and/or have a physical exam. The Health and Insurance Service Office can facilitate the process by providing a health form to be used and a list of all current immunizations. Any requirements must be met before the first day of a clinical class. Advance planning is advised.
After calling 911, always call Campus Safety at x 7233 (from a campus phone); 716-839-7233 (from a non-campus phone). If you are in a residence hall, also contact a Resident Assistant.
Danielle Weaver, Director
Wick Student Center
The Housing & Residence Life program at Daemen College is committed to facilitating and enhancing the academic, social, and personal growth of residential students. This is accomplished by fostering an atmosphere of open communication, responsibility, and mutual cooperation.
Those who reside in on-campus housing must agree to abide by the terms of the Residence Hall Agreement and choose a meal plan option as indicated by the Office of Housing and Residence Life. Students living in Canavan Hall are assigned the 19 meal plan for both semesters of that year. Students must have full-time academic status (usually 12 semester hours) with Daemen College to be eligible for and maintain on-campus housing. Part-time, special situation housing may be available on a limited basis and depends on space availability.
Residence Life student staff members, or resident assistants (RAs), are housed in each of the residence halls. RAs work to create an atmosphere of learning and a healthy environment that fosters community. RAs are available to all students at Daemen who have questions or need assistance. RAs are trained in conflict mediation and are well-versed in Daemen College resources. RAs are directly supervised by Hall Directors (HDs) graduate student staff members who live in the residence halls. There is a HD on-call and available to respond to student needs at all times during regular residence hall operation.
The Residence Life program strives to provide a positive educational living experience for resident students. All resident students are expected to comply with established standards of living listed in their Residence Hall Agreement. Rooms are furnished with beds, desks, chairs, and dressers. The standards of living include, but are not limited to:
- Maintaining adequate standards of personal hygiene or room cleanliness such that it does not interfere with the general comfort, safety, security, health or welfare of roommates, suitemates, or the larger residence hall community.
- No intentional effort to force a roommate/suitemate to move out of the room or apartment.
Resident students are responsible for any damage or excessive cleaning that is required. Damage will be assessed for cost of repairs or replacement, and charges will be assigned as follows:
Room and Apartment Damage
- To any individual who accepts responsibility or is found to be responsible for the damage.
- To all occupants of a room/apartment where the damage was done and direct responsibility cannot be determined.
- Damage shall be classified as either accidental or malicious.
- Accidental damage is damage occurring through unintentional happenings. Restitution will be assessed for accidental damage.
- Malicious damage is disruptive behavior resulting in damage. Disciplinary action will be taken and restitution assessed to students involved in malicious damage. Repeated occurrences of malicious damage by an individual or a group of individuals will be investigated to determine whether further disciplinary measures are warranted, including dismissal from College housing and/or the College.
Common Area Damage
- Common areas are defined as any space other than individual student rooms, i.e., bathrooms, hallways, stairwells, lounges, elevators, lobby areas, etc.
- In common areas where excessive damage occurs and responsibility is not determined, it may be necessary to hold responsible all occupants of the section, floor or building, where the damage occurred.
- Individuals held accountable for damage to a common area will be held financially responsible and will be billed by the Office of Student Accounts, upon request of the Office of Housing & Residence Life.
Students responsible for malicious damage to common areas will not only be billed for the damage, but disciplinary action will also be taken.
Kelly Duran, Chief Information Officer
Business Building, Suite 211
Students of Daemen College are provided with a wide array of information technologies. The Research and Information Commons (RIC) as well as Duns Scotus and the Business Building house several computing facilities consisting of current and well-maintained workstations. These facilities provide useful academic software, support, and a secure internet connection. They are also open convenient hours to accommodate academic needs. Academic departments including animation, graphic design, mathematics, natural sciences, and psychology, maintain computer laboratories and stand-alone computer systems with specialized software and peripherals. Wireless access is available throughout the buildings.
Workstations in the RIC and Business Building are available to all students and the RIC is open for a total of 118 hours per week during the spring and fall semesters.
Research & Information Commons
Sunday 10 AM – 1 AM
Monday – Thurs. 7 AM – 1 AM
Friday 7 AM – 11 PM
Saturday 9 AM – 11 PM
Summer Schedule (and during breaks):
Monday – Friday 8 AM - 5 PM
Business Building Computing Facilities
Sunday 1 PM – 10 PM
Monday – Thurs. 8 AM – 10 PM
Friday 8 AM – 4:30 PM
Saturday 12 PM – 6 PM
Real-time schedules for summer session, holidays, semester breaks and final exam periods are posted on the Office of Information Technology homepage (daemen.edu/computerlabhours)
The Office of Information Technology maintains student email and Google Apps accounts, Blackboard accounts, WebAdvisor, printer management, campus-wide wireless and wired internet services, and the MyDaemen website. All of these services are available to Daemen College students in accordance with Daemen’s Acceptable Use Policies. It is expected that students check their Daemen email accounts on a consistent basis, as official messages may be sent only via email.
While Daemen College does not sponsor, endorse, or monitor popular on-line communities like Facebook, Twitter, LinkedIn or Instagram, the College will respond accordingly if notified of concerning use of the communities. Additionally, we caution members of the Daemen community to protect their personal integrity and maintain appropriate privacy settings while accessing social networking and messaging sites, such as snapchat, YikYak, etc.
Melissa Peterson, Director
The library serves as a gateway to information resources found in Western New York and around the world.
The missionzof the Daemen College Library is to support classroom instruction, provide information for independent research, and to provide recreational reading for the College community. The library provides access to information in print, media, as well as helpful and knowledgeable staff to assist the College community in their information needs.
The library is located in the Research & Information Commons (RIC).
The library has a print collection of over 100,000 volumes as well as hundreds of print and digital periodical subscriptions. The library also provides access to over 75,000 electronic books and over 52,000 electronic full-text journal titles. Faculty, librarians, and students may recommend new materials for purchase.
Reference Librarians help students, faculty, and staff find the information they need. They provide: Library instruction, so that classes may become aware of the resources necessary to complete course assignments. Individual instruction on locating and analyzing resources so that students may independently locate and analyze resources. Research consultation to students, faculty and staff to help begin and focus a new research project or to assist in locating rare or hard-to-find sources. The library staff collectively possess the specialized skills necessary for the library to function in a diverse, global, and increasingly complex information environment. Please seek their assistance.
All library study spaces within the RIC have wireless connectivity and task lighting. They include the following: quiet study space, talking permitted study space, group study rooms, a seminar room, an animation theater, a coffee shop café, and two presentation rooms with appropriate technology. Also, there are a variety of furnishings facilitating individual study, tables and chairs (both fixed and on wheels), booths for groups and a variety of lounge chairs.
Students, faculty and staff need only to present a valid Daemen College ID card to fully access all the collections and services the library has to offer. The library homepage at www.daemen.edu/library provides the virtual gateway to perform baccalaureate and graduate level research. Users may also search specialized databases for full-text scholarly articles and other full-text information located around the world. Most course reserve readings are available full-text on the library web site. The library circulates laptop computers from the Circulation Desk to students for use within the Research & Information Commons.
Information sufficient for the vast majority of classroom assignments is available from the library. However, if users need specialized information located elsewhere, interlibrary loan is available. Through the Academic Share Program, students and faculty can access other college and research libraries in Western New York by presenting their Daemen ID to that library.
RIC hours during the academic semester:
Research & Information Commons
Sunday 10 AM – 1 AM
Monday – Thursday 7 AM – 1 AM
Friday 7 AM – 11 PM
Saturday 9 AM – 11 PM
Summer Schedule (and during breaks):
Monday – Friday 8 AM – 5 PM
Changes to this schedule are posted in advance on the library homepage and at the entrance to the RIC.
Duns Scotus 9
The College mailroom, located on the ground floor of Duns Scotus (DS 9), provides a variety of services for the College community. Mailroom personnel are responsible for making sure mail is delivered to students, and to assure that mail is forwarded to students no longer at the College (see Forwarding Mail section). Mailroom personnel can also assist in sending letters or packages through the US Mail that weigh less than 10 lbs.
Residential students, including those residing at Collegiate Village and Snyder Park, receive an on campus mailbox. Students receive a mailbox key at the beginning of each year to the same mailbox and retain that mailbox for the duration of their time at Daemen. There is one mail delivery per day to the College. This mail delivery is usually sorted and distributed by noon. Notices are provided when packages are received. Students must have their picture ID to pick up their package(s) and will be required to sign for it. Daemen College does not allow another person to pick up someone’s mail for them. Packages or special delivery letters may be picked up between 8:30 AM and 4:30 PM Monday through Friday. Mail Services will make every effort to notify a student in advance if an item received is perishable.
Stamps may be purchased in the bookstore. A US Postal Service mailbox (silver) is located on the wall near the campus mailboxes, at the RIC main entrance. Mail placed in that box is picked up by the Mailroom staff at 3:00 pm Monday through Friday. Outgoing mail may also be dropped off at the mailroom. All US Postal Service mail is picked up from the mailroom Monday through Friday at 3:30 pm. The mailroom accepts cash or check, but cannot accept credit cards.
Special services that the mailroom can provide are: Certified, Return Receipt, Priority, International (letters only) and Book Rate for packages. Mail requiring tracking, UPS, Fed Ex, International packages, overnight or next day mail or packages over 10 lbs are handled by The Shipping HQ store. They are located at 4498 Main Street at Harlem behind Bagel Jays. Daemen students receive a discount on the services they provide.
The mailroom will forward 1st Class mail for 30 days; magazines, periodicals and 2nd Class mail cannot be forwarded. Students who are graduating, withdrawing, or moving off-campus must notify magazine, businesses, friends, and family of changes of address. Additionally, an “address notification card” should be filed electronically with the USPS at usps.com.
Circulars, notices, ads, etc. from outside vendors and organizations will not be distributed through the Mailroom.
Email and Official Campus Notifications
All students are provided a Daemen College email account. Students are responsible for checking their Daemen College email account on a regular basis. Many official notifications are sent only electronically and students are held accountable for the information contained therein. Only official Daemen College announcements and events are permitted on moderated list-serves maintained by the College. Recognized student organizations may post announcements to several of these lists with authorization by the Student Activities Office.
Randall Kramer, Director
MusicalFare Theatre is a professional regional theatre which has been in residence at Daemen College since 1992. MusicalFare annually offers over 170 performances of world premiere, area premiere, and newly conceptualized musicals in its intimate 136 seat theatre. Tickets and season subscriptions can be purchased by calling 839-8540 or going tomusicalfare.com.
Take advantage of a free preview: the 2 p.m. Sunday afternoon preview prior to the opening of each production is offered FREE to Daemen College students, faculty, and staff, with ID card! Reservations are required and tickets will be held at the box office until one half hour before the performance. Substantial ticket discounts are also available to Daemen students and employees for all other regular performances (Wednesday & Thursday at 7, Friday & Saturday at 8, Saturday at 4 and Sunday at 2.) For more information, call 839-8540 or just take a walk over to the theatre.
Kimberly Pagano, Director
Wick Student Center 205
The office of Orientation & Leadership Development (OLD) works to provide new students and their families with an all-inclusive introduction to Daemen College to ease their transition into the academic and social community of the institution. It also strives to provide students and their families with greater access to the services, information, and assistance needed to best prepare them for successful transition to the College.
OLD works with students to expose them to the broad educational opportunities at the College including both academic and co-curricular experiences; to promote a heightened awareness of and respect for campus diversity; and to increase the sense of community.
The Director of OLD works closely with students and offers guidance on academic, personal, and social matters through personal advising and leadership initiatives.
Daemen College’s LEADS Center serves as a clearinghouse for students aspiring to realize and develop their leadership skills. The program affords Daemen students the knowledge, skills, and experiences necessary to bring purpose, meaning, and integrity into their lives, and consequently the lives of others. The program emphasizes life-long learning and civic engagement through interdisciplinary programs that provide and encourage the development of consciousness of self, fostering inclusive collaborative relationships, social change, and civic responsibility.
Students may acquire information on upcoming workshops, conferences, leadership opportunities and more by visiting daemen.edu/LEADS. The Office of Orientation and Student Leadership Development, as well as the LEADS Library, is located in the Wick Center Second Floor Office Suite.
The Office of Orientation and Leadership development also offers orientation programs for first-year students, transfers and parents/guardians. The goal of orientation is to develop and coordinate programs that promote academic success, personal and social development, and to provide students and families with information about services, support systems and issues facing college students.
Current students are able to assist in this transitional support as orientation leaders. Students can gather information on the responsibilities and application procedures by visiting the OLD office in Wick Student Center 205 or emailing firstname.lastname@example.org
Daemen College Saffrin Center for Sustainability and Civic Engagement provides guidance and assistance year-round to undergraduate students seeking opportunities to fulfill the College service learning requirement (one three-credit hour academic course, 15 hours in class, and 45 hours of service in the community) or complete various service and outreach assignments to meet academic department and/or student club and organization needs. Our innovative program has been named, for eight consecutive years, to the U.S. President’s Higher Education Community Service Honor Roll for exemplary efforts in service learning and addressing critical community needs. Service learning helps students gain essential leadership and cross-cultural skills while fulfilling the Core’s civic responsibility competency. Through a reflection component that is part of every service learning course, students are able to connect their service experience with personal learning and growth, and develop a global perspective.
Taking part in the Daemen College service learning experience also allows students to further explore their chosen career fields or other areas of social relevance while developing civic responsibility and advocacy skills, and helping individuals in local and global communities that are less fortunate. Students are invited to meet with the staff to discuss their academic goals and interest areas, and together select a service placement that benefits the student, the College, and the community partner being served (Daemen has nearly 25 community partners). All service activities complement the classroom instruction students receive in the service learning course. Students can choose from a variety of courses and service learning placements in settings that include community centers, housing rehabilitation, refugee resettlement agencies, summer reading camps, and many other health and human service agencies. There are also multiple international service learning courses offered.
Each fall and spring, students are invited to attend Information Sessions (advertised in advance) where they can obtain all the necessary registration forms and contracts for their service placements, as well as learn about various service learning resources and other outreach activities planned throughout the academic year.
Lisa Rosati, Bursar
Duns Scotus 112
The Office of Student Accounts, located in Room 112 of Duns Scotus Hall, bills and collects tuition, room, board, and fees from students. Bills are mailed to pre-registered students and are payable before the first day of class each semester. Students registering just before classes commence should report to the Office of Student Accounts for a copy of their bill after they register. Students making ANY changes to their course schedules MUST check with both the Office of Student Accounts and the Financial Aid Office to see how the change will impact their bill. If financial aid and bank loans are pending, students must sign a promissory note to be formally enrolled and eligible to attend class.
1098-T tax forms are mailed to students by January 31 following the appropriate tax year. The Canadian tax form TL 11C is also mailed by January 31. The 1098-T form can also be accessed online at 1098-t.com.
Dr. Kathleen Boone, Associate Vice President for Academic Affairs
Duns Scotus 102
Title IX is a federal law ensuring your right to receive an education free from sex discrimination, including sexual harassment and sexual violence. The College’s Policy Prohibiting Unlawful Harassment Including Sexual Harassment and its Sexual Violence and Assault Policy, both contained in this Handbook, contain comprehensive statements of your rights under Title IX.
The Title IX Coordinator is responsible for overseeing the College’s compliance with Title IX. He/she is available to any student or employee with questions or concerns in this regard.