Student Handbook: Section 2: Student Affairs & Services
Wick Student Center Second Floor Student Affairs Suite
Vice President for Strategic Initiatives
Dr. Greg Nayor
Wick Student Center 209
Dean of Students
Kerry L. Spicer
Wick Student Center 212
The Division of Student Affairs is committed to creating a safe and secure living and learning atmosphere that is focused on students which promotes student development, mutual care and respect, ethics, leadership, balance and wellness.
Students are assigned a faculty advisor who will help them schedule courses and choose the electives that will meet their curricular requirements, as well as prepare them for their particular career goals. In addition to the faculty advisor, Academic Advisement is available to help students make appropriate decisions related to scheduling, course sequencing for specific career paths, and degree requirements. Each student is responsible, ultimately, for his or her course selections that lead to a college degree.
Academic Advisement works closely with students and offers guidance on academic, personal, and social matters. They also screen students' academic progress, assists them with their adjustment to the College, maintains close contact with advisors, and provides academic counseling/support to students on academic probation. In addition to the guidance students receive from their faculty advisors, they should attend departmental meetings during the school year. These sessions, held twice each semester, give students the opportunity to obtain important information about their academic programs and an opportunity to ask faculty any questions related to their majors.
All students are assigned an advisor when they enter Daemen College and should meet with their advisors prior to registering for courses, prior to mid-terms, and final exams. Students are encouraged to discuss academic, career, and personal matters with their advisors at any time.
Students may add or drop a course or do both during the first week of classes.
After the first week of classes, it is no longer possible to drop a course; however, students may withdraw from a course. Depending on the date of withdrawal, students will be responsible for partial or full tuition. Students may petition the Committee on Academic Standards if they believe that extenuating circumstances warrant their receiving permission to withdraw after the last day for authorized withdrawal (usually two weeks after mid-term exams). Students receiving financial aid should always check with a financial aid counselor to see if course withdrawal will have adverse financial aid consequences.
Peer Mentor Program
New first-year students will have Peer Mentors during the fall semester as part of their learning community. A Peer Mentor is generally assigned in each IND section, assuring that all first-year students have access to a Peer Mentor to assist them in making successful transitions to Daemen College. Peer Mentors are Daemen students with sophomore through senior standing who work closely with new students. Peer mentors can help students adjust academically and socially to college life and assist students in developing skills for a successful college journey. Peer mentors have numerous resources available to them to help make a smooth transition between high school and college. The Peer Mentor Program is designed to cover all aspects of college life and to assist students from the first day of classes.
The Alumni Relations office strives to ensure that Daemen College students are welcome to the campus as a member of the Daemen family. Students enrolled at Daemen are community members for life – with lifelong benefits including Daemen email, auditing courses, alumni discounts, career services assistance, athletic facility access, RIC access, etc. The office works with alumni and friends of Daemen College to coordinate annual scholarship fundraisers to benefit current students pursuing degrees. The National Alumni Board serves the needs of the Daemen alumni and student community through the life-long pursuit of knowledge and desiring to retain close ties with the alma mater. All services benefit students, both currently enrolled and as future alumni.
The Alumni Relations office proudly offers volunteer opportunities for current students to connect with the alumni through the award winning Student Alumni Ambassador program. The Ambassadors serve as hosts at alumni association sponsored programs, assist with outreach for Alumni Relations functions, and plan leadership opportunities for growth and development for current students and alumni. To learn more about this program, please email firstname.lastname@example.org.
Daemen College is a member of the National Collegiate Athletic Association (NCAA) Division-II and the East Coast Conference (ECC). As a member, all Daemen College athletes compete in a full NCAA D-II schedule and follow all applicable NCAA Rules and Regulations. For more information on Daemen College Athletics please visit the website.
The main objectives of Daemen Athletics are to:
- create an environment that allows studnets, faculty, administration & alumni/ae to participate in intercollegiate club and intramural sports as well as wellness activities
- promote an atmosphere for student-athletes to excel in both academics and athletics
- promote diversity through Daemen Athletics programs
- develop values of respect, intergrity, responsibility, servant leadership and sportsmanship
The Academic & Wellness Center
Daemen College department of Athletics oversees many facilities through the mission of the program. The Academic & Wellness Center (AWC) serves as Daemen College’s primary recreation hub, open to the entire college community for various activities as well the intramural program. Community members may use the facilities with their Daemen photo ID card. For hours of operation and details on the facility, visit daemenwildcats.com.
The Daemen College Bookstore (Follett #134), located on the ground floor of Duns Scotus Hall, carries all required and optional textbooks (new and used), as well as study and exam guides. Many textbooks are available for rent as well as purchase (please see store for details). The bookstore also carries school supplies, trade books, art supplies, Daemen College clothing, and gifts. Research and supplementary texts can be special ordered. Change and stamps are available at the checkout. The bookstore accepts cash, personal check with proper ID, Mastercard, Visa, Discover, and American Express. We also make arrangements with the office of student accounts to set up “book credit” accounts for students who wish to use their financial aid for the purchase of textbooks and supplies. Visit the bookstore at daemenshop.com or from the Daemen home page under “student services.” Computer software may be purchased at educational prices through the software shop on the bookstore website. The bookstore buys used textbooks year round.
Telephone: 716-839-SAFE (7233)
Wick Student Center
Through professionalism and a focus on service, the Office of Campus Safety will provide the Daemen College community with a safe and secure campus environment that is conducive to learning and growth. In addition to coordinating a security presence on-campus, Campus Safety provides leadership and direction to the Emergency Response Team, and a liaison with local law enforcement. Campus Safety is located in the Wick Student Center and available 24 hrs a day/ 7 days per week.
Identification Cards (Daemen ID)
All students at Daemen College receive a College ID/Access card free of charge. This card should be carried at all times. College ID/Access cards offer identification when using your meal plan, borrowing materials from the RIC, admission to campus events, making purchases in the Bookstore, using the Athletic Facility, and for some, card access to secure areas, e.g. Canavan Hall. College ID/Access cards can be obtained through the Office of Campus Safety in the Wick Student Center.
- This card is the property of Daemen College and must be presented upon request by duly authorized College officials. IDs are issued once (for free) after arrival on campus and will be valid at all times while enrolled at Daemen College.
- Acceptance of this card signifies agreement to abide by the rules governing its use. Failure to conform to these rules can result in the loss of those services to which the card gives access.
- ID cards are not transferable. Lending the card to others is prohibited.
- Students should not cut, bend, cut holes in, or otherwise deface the card. This may invalidate the card.
- A replacement fee of $20 is charged for lost/stolen cards. Damaged cards are replaced free of charge in exchange for your old ID.
From time to time, students may be asked by a Campus Safety Officer or other College authority to show your ID card. Failure to present your ID card may lead to disciplinary action by the College.
Wick Student Center 205
WildcatWorks (for internships and jobs)
Career Services exists to provide students with the resources, career-management skills, experiential opportunities and support to prepare and empower students to achieve their career goals. Career Advisors are available to help develop an individualized career action plan (iCAP), link a college major with career or graduate school plans, create or refine the resume and cover letter, and enhance interviewing skills with a mock interview. Students are also able to take a personal assessment to help identify the best fit for their interests.
- Students are encouraged to participate in academic credit bearing internships in WNY, in their home state or in an international setting. An additional option is to participate in a full semester in Washington, DC or Albany, NY.
- Internship sites include: businesses, industries, government, health-related facilities, educational, and non-profit and cultural organizations.
- Career Services offers Career Field Experience 97 (CFE97) which is a non-credit, FREE, prerequisite hybrid course designed to help students prepare their professional documents, learn job seeking and interviewing skills, and present themselves in a professional manner.
- Career events, including annual Career & Internship Expo and monthly Recruiters on Campus (ROC) events, resources and department contact information can be found on our website.
- Jobs and internship opportunities can be found on WildcatWorks (aka Handshake), a mobile friendly platform for finding jobs, internships, notification of on-campus events and connecting directly with employers.
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The Center for Diversity and Inclusion at Daemen College is responsible for facilitating enriching and impactful diversity education experience for our community. Through collaboration with various campus partners, the Center for Diversity and Inclusion holds the primary responsibility of providing faculty staff and students with resources, guidance and support for any issues/initiatives/programming as it relates to diversity and inclusion.
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The Wick Student Center is home to the Counseling, Health, Insurance, and Prevention (CHIP) Center. The CHIP Center offers various student services aimed to empower students to be well-informed and self-directed participants in their healthy lifestyles, choices and health care. The CHIP Center staff strives to promote lifelong physical, emotional, and spiritual well-being of our students.
Telephone: 716-839-8460 (Days M–F)
Telephone: 716-839-7666 (Evenings T–F & Days Saturday)
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Classroom and Events Technology provides the College community with instructional equipment such as video projectors, document cameras, sound reinforcement, streaming reinforcement, and many other types of equipment. Student organizations may also request the use of equipment through the Office of Student Activities; or for personal use, please visit DS 16 or the SmartSquad Office for further assistance.
Wick Student Center, Second Floor
Conference Services, located in Wick Student Center, provides direction and assistance to campus departments in planning and promoting meetings, conferences and events. The department is responsible for helping secure internal room reservations and related needs for College administrative and academic offices (non-student organizations) as well as reservations for external organizations and groups.
CHIP Center, Wick Student Center 117
The counselors of Daemen College serve the psychological well-being of the Daemen College community so that students may be successful academically, ethically, spiritually, and personally. All registered Daemen students are eligible to attend up to 15 sessions per academic year free of charge. Services provided include: individual counseling, group counseling, couples counseling (all participants must be Daemen students), mediation, and consultation.
All counseling sessions are confidential. Your privacy and trust are important to us and are protected by state laws and professional ethical standards. No information can be released without your written authorization. However, confidentiality is legally limited. Your counselor will speak with you about the limits of confidentiality when you first meet. Feel free to ask your counselor any questions or express any concerns you may have about confidentiality. All counseling appointments take place in the CHIP counseling offices in the Wick Student Center, first floor. To schedule an appointment, please complete the online inquiry form at daemen.edu/counselingsupport.
Wick Student Center, Second Floor
Dining Services provides more than meals; they provide the place and space to connect with others or relax after classes. In addition to providing meals for the resident student population in the Wick Dining Room, Dining Services operates the Wildcat Den and 78 West for more informal dining options such as quick serve menus, grab-and-go for light meals, snacks, and beverages.
Members of the entire Daemen community are welcome to purchase meals in the dining facilities – commuter and resident students, faculty, staff, and administrators. Breakfast, lunch/brunch, and dinner may be purchased by non-residents at a low per-meal cost. The at-the-door cash prices for meals in the Wick Dining Room may be found on the website.
“DC Bucks” can also be used for this purpose (affording an extra 10% buying power). All payments into a DC Bucks account are made at the Food Service Office in Wick Student Center, or by going online at daemen.edu/food. DC Bucks balances roll over from fall to spring semester only. Any balance after the spring semester is non-refundable. Students who "brown bag" their lunch will not be allowed in the Wick Dining Room but may eat in The Wildcat Den. The Wildcat Den offers a rotating concept of fresh, made to order meals with a different concept every 2-3 weeks. Visitors can also enjoy hand-pressed burgers, chicken fingers, fries and more at the grill.
Please check the website for more information, including:
- Dining hours
- Special health or dietary concerns
- Food allergies
- Meals to go
- Payment plans
Vending machines are located around the campus. The Dining Service maintains and services these machines. If you should have problems with one of these machines, come to the Dining Service Office between 9 AM – 4 PM, Monday through Friday for a refund. Vending is always available when buildings are open.
Dining Services regulations are included in the Student Conduct section of this handbook.
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Daemen College is committed to providing equal access and a welcoming environment for students with disabilities. Students with documented disabilities at the college meet with the director of disability services to receive services including, but not limited to self-advocacy coaching, testing accommodations, note takers, sign language interpreters, assistive technology, and other academic accommodations. The director of disability services also supports students in the enrollment into the College Autism Support Services (CATS) program, which provides academic and social support services to students who have been diagnosed with autism. Information on documentation guidelines and disability services can be found on the website.
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The Financial Aid Office provides information and assistance through a variety of grant, scholarship, work, and loan programs. Financial Aid information including Federal & State Aid Programs, Daemen College Aid Programs and Alternative Payment Options can be found on the Daemen College Financial Aid website. Students cannot receive financial aid unless they apply for it. The Financial Aid Office recommends that students submit their Free Application for Federal Student Aid (FAFSA) by November 15 each year at fafsa.gov.
The Global Programs Office (GPO) specializes in study, internships, and service learning opportunities abroad. Did you know that 73% of employers say study abroad is important when evaluating candidates? (Global HR News) Daemen believes every student can enjoy academic, professional, and personal benefits by going abroad during college. There are several avenues for students to pursue academic experiences abroad and GPO helps find the program that best fits your goals.
Students from all majors are able to study abroad during their time at Daemen. Students may study abroad during spring break, January intersession, summer, or for a semester. Daemen students can study abroad as early as their first year. GPO offers a menu of International Seminars each year, giving students the chance to travel with Daemen faculty while completing coursework.
International Student Services
GPO also provides services and support to international students at Daemen. This includes helping international students with their initial adjustment to life in Buffalo and the American academic system. GPO works closely with campus and community partners to ensure international students and their families have the opportunity to achieve their personal and professional goals while at Daemen College.
GPO is responsible for issuing the Form I-20 and helping international students obtain the immigration benefits to which they are entitled. They also provide airport pickups for initial arrivals, as well as assistance obtaining social security cards and driver’s licenses. Each semester they organize events for Daemen’s international community to get to know the greater Buffalo area and experience American cultural traditions. From academics to immigration, they are here to help with any questions.
Health and Insurance Services is designed to foster and improve the health of Daemen College students. They provide quality services that empower students to be well-informed and self-directed participants in their own health. They are here to:
- Connect students with health and wellness organizations that fit their needs
- Coordinate educational, health and wellness opportunities
- Prepare students to be their own health advocates
- Prepare students to be informed consumers of health care services
- Ensure students are compliant with NYS laws regarding immunizations
- Offer and ensure students have adequate health insurance coverage
- Maintain confidential immunization and medical records
The Housing & Residence Life program at Daemen College is committed to facilitating and enhancing the academic, social, and personal growth of residential students. This is accomplished by fostering an atmosphere of open communication, responsibility, and mutual cooperation.
Those who reside in on-campus housing must agree to abide by the terms of the Residence Hall Agreement and choose a meal plan option as indicated by the Office of Housing and Residence Life. Students living in Canavan Hall are assigned the 19 meal plan. Students must have full-time academic status (usually 12 semester hours) with Daemen College to be eligible for and maintain on-campus housing. Part-time, special situation housing may be available on a limited basis and depends on space availability.
Residence Life student staff members, or resident assistants (RAs), are housed in each of the residence halls. For the 2020-2021 academic year, Campus Apartment Building 71 is a self-governing space. While there is an RA responsible for the area, this RA does not reside within the building. RAs work to create a strong living and learning community. RAs are available to all students at Daemen who have questions or need assistance. RAs are trained in conflict mediation and are well-versed in Daemen College resources. RAs are directly supervised by the Coordinator for Housing and Residence Life who lives in the residence hall. There is a professional on-call rotation available for response to student needs at all times during regular residence hall operation.
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Students of Daemen College are provided with a wide array of information technologies. The Research and Information Commons (RIC) as well as Duns Scotus and the Business Building house several computing facilities consisting of current and well-maintained workstations. These facilities provide useful academic software, support, and robust internet connectivity. They are also open convenient hours to accommodate academic needs. Academic departments including animation, graphic design, mathematics, natural sciences, and psychology, maintain computer laboratories and stand-alone computer systems with specialized software and peripherals. Wireless access is available throughout the buildings.
Workstations in the RIC and Business Building are available to all students and the RIC is open for a total of 118 hours per week during the spring and fall semesters. Real-time schedules for summer session, holidays, semester breaks and final exam periods are posted on the Office of Information Technology homepage (daemen.edu/computerlabhours).
The Office of Information Technology maintains student email and Google Apps accounts, Blackboard accounts, WebAdvisor, printer management, campus-wide wireless and wired internet services, and the MyDaemen website. All of these services are available to Daemen College students in accordance with Daemen’s Acceptable Use Policy. It is expected that students check their Daemen email accounts on a consistent basis, as official messages may be sent only via email.
While Daemen College does not sponsor, endorse, or monitor popular on-line communities like Facebook, Twitter, LinkedIn or Instagram, the College will respond accordingly if notified of concerning use of the communities. Additionally, we caution members of the Daemen community to protect their personal integrity and maintain appropriate privacy settings while accessing social networking and messaging sites, such as Snapchat, Yolo, etc.
All Daemen College students can access free academic support services to meet their individual needs and promote their success.
Academic Coaching and Peer Led Team Learning (PLTL)
Academic Coaches (tutors) are students who have excelled in an academic area, have been recommended by the faculty, and completed training. Academic coaching is available for most courses. Some Professional Coaches are available for Writing, Study Skills, and English as a Second Language (ESL).
Academic Coaching sessions are available by appointment for individual or group sessions. Peer Led Team Learning (PLTL) provides group supplemental instruction for specific courses led by trained students utilizing a cooperative learning/ team approach which encourages problem-solving while practicing application of coursework.
Students are encouraged to meet with The Learning Center Coordinator to discuss academic success skills information such as strategies for overcoming time management methods, techniques for memory improvement, strategies for test taking, and information about individual learning preferences.
Located in the Research & Information Commons (RIC), the library serves as a gateway to information resources found in Western New York and around the world. The mission of the Daemen College Library is to support teaching and learning, provide information for research, and to provide recreational reading for the College community. The library provides access to digital information, an inspiring space for collaboration and study, as well as helpful and knowledgeable staff to assist the College community in their information needs.
The library provides access to over 500,000 books as well as thousands of digital periodical subscriptions. The library also provides access to over 15,000 streaming video resources. Faculty, librarians, and students may recommend new materials for purchase.
Research and instruction Librarians help students, faculty, and staff find the information they need. They provide library instruction, so that classes may become aware of the resources necessary to complete course assignments; individual instruction on locating and analyzing resources so that students may independently locate and analyze resources; research consultation to students, faculty and staff to help begin and focus a new research project or to assist in locating rare or hard-to-find sources. The library staff collectively possess the specialized skills necessary for the library to function in a diverse, global, and increasingly complex information environment. Please seek their assistance.
All library study spaces within the RIC include the following: quiet study space, talking permitted study space, group study rooms, meeting spaces, a coffee shop café, and two presentation rooms with appropriate technology.
Students, faculty and staff need only to present a valid Daemen College ID card to fully access all the collections and services the library has to offer. The library homepage provides the virtual gateway to perform baccalaureate and graduate level research. Users may also search specialized databases for full-text scholarly articles and other full-text information located around the world. Most course reserve readings are available full-text on the library web site. The library circulates laptop computers from the Circulation Desk to students for use within the RIC.
Information sufficient for the majority of classroom assignments is available from the library. However, if users need specialized information located elsewhere, interlibrary loan is available. Through the Academic Share Program, students and faculty can access other college and research libraries in Western New York by presenting their Daemen ID to that library.
The Mailroom provides a variety of services for the College community. Mailroom personnel are responsible for making sure mail is delivered to students via their campus mailbox. Mailroom personnel can also assist in sending letters or packages through the US Mail that weigh less than 10 lbs. There is also a fax machine available for student use in the mailroom. For more detailed information, please visit our website or stop by the mailroom.
MusicalFare Theatre is a professional regional theatre which has been in residence at Daemen College since 1992. MusicalFare annually offers over 170 performances of world premiere, area premiere, and newly conceptualized musicals in its intimate 136 seat theatre. MusicalFare offers a free preview to Daemen College students, faculty, and staff (with ID card) the 2 p.m. Sunday afternoon preview prior to the opening of each production. Reservations are required and tickets will be held at the box office until one half hour before the performance. Substantial ticket discounts are also available to Daemen students and employees for all other regular performances. For more information, give us a call or just take a walk over to the theatre.
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The mission of the Center is to support veteran scholars and eligible family members’ success in postsecondary education by coordinating services to address their academic, financial, physical and social needs.
Students eligible to receive veteran’s educational benefits must be certified by the School Certifying Official. Once certified for benefits, such students are required to notify the School Certifying Official of changes in enrollment, major, etc. In order to ensure compliance with federal law, attendance and performance will be monitored by the Certifying Official, who retains the right to terminate the educational benefits of any student who is not in compliance with performance and/or degree progress or pursuit policies.
The Office of Orientation & Leadership Development (OLD) works to provide new students and their families with an all-inclusive introduction to Daemen College to ease their transition into the academic and social community of the institution. It also strives to provide students and their families with greater access to the services, information, and assistance needed to best prepare them for successful transition to the College.
OLD works with students to expose them to the broad educational opportunities at the College including both academic and co-curricular experiences; to promote a heightened awareness of and respect for campus diversity; and to increase the sense of community.
Daemen College’s LEADS Center serves as a clearinghouse for students aspiring to realize and develop their leadership skills. The program affords Daemen students the knowledge, skills, and experiences necessary to bring purpose, meaning, and integrity into their lives, and consequently the lives of others. The program emphasizes life-long learning and civic engagement through interdisciplinary programs that provide and encourage the development of consciousness of self, fostering inclusive collaborative relationships, social change, and civic responsibility.
Students may acquire information on upcoming workshops, conferences, leadership opportunities and more by visiting daemen.edu/LEADS. The Office of Orientation and Student Leadership Development, as well as the LEADS Library, is located in the Wick Student Center Second Floor Office Suite.
The Office of Orientation and Leadership development also offers orientation programs for first-year students, transfers and parents/guardians. The goal of orientation is to develop and coordinate programs that promote academic success, personal and social development, and to provide students and families with information about services, support systems and issues facing college students.
Current students are able to assist in this transitional support as orientation leaders. Students can gather information on the responsibilities and application procedures by visiting the OLD office in Wick Student Center 208 or emailing email@example.com.
Daemen College Saffrin Center for Sustainability and Civic Engagement provides guidance and assistance year-round to undergraduate students who are seeking opportunities to fulfill the College service-learning requirement. Service learning is a three-credit hour academic course that is required for graduation and is comprised of one hour per week in the classroom along with service in the community.
Students are invited to meet with the staff to discuss their academic goals and interest areas, and together select a service placement that benefits the student, the College, and the community partner being served. All service activities complement the classroom instruction students receive in their service learning course. Students can choose from a variety of courses and service learning placements in settings that include community centers, housing rehabilitation, refugee resettlement agencies, summer reading camps, and many other health and human service agencies. There are also multiple international service learning courses offered.
Each fall and spring, students are invited to attend Information Sessions, advertised in advance, where they can obtain all the necessary registration forms and contracts for their service placements, as well as learn about various service learning resources and other outreach activities planned throughout the academic year.
In addition to service learning the Saffrin Center is also available to students who need help to complete a course assignment with a community component or are in need of service for a course or club. The center also hosts a variety of events throughout the year for both students and the Daemen Community at large, some events include, a day of service, environmental summits, health fairs, refugee panels, and college readiness programs among many others.
The Daemen College S.M.A.R.T. Squad Help Desk is here to help all students with technology. If you don’t know who to ask or what to do with technical issues, contact the S.M.A.R.T. Squad Help Desk. The S.M.A.R.T. Squad is a student staffed help desk trained and mentored by the Office of Information Technology to diagnose and remedy problems for personally owned student, faculty, and staff computers.
The Student Accounts office bills and collects tuition, room, board and fees from students. Bills are available online at selfservice.daemen.edu to pre-registered students and are payable before the first day of class, each semester. Students registering just before classes commence will be notified when their bill is available online. Students making ANY changes to their course schedule MUST check with both the Student Accounts and the Financial Aid offices to see how the change will impact their bill. All students are required to sign a promissory note in order to settle their account. Promissory notes are found at my.daemen.edu. Students with financial aid, student loans, outside scholarships, tuition reimbursement or other benefits will see the aid listed as “pending” on their bill.
1098-T tax forms are mailed to students by January 31 of the following year. Canadian TL11A and 11C tax forms are also mailed by the appropriate due date. Replacement forms can be requested by contacting the Student Accounts office.
The Student Success Center (SSC) is a collaboration of student service offices across campus for you to find connections through our comprehensive resources, to find referrals, programs and services. Some of the offices and departments include: Academic Advisement, Career Services, Disability Services, Leadership Development, Learning Center, Registrar and the Center for Veterans.
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Title IX is a federal law ensuring your right to receive an education free from sex discrimination, including sexual harassment and sexual violence. The College’s Policy Prohibiting Harassment Including Sexual Harassment and its Sexual Violence and Assault Policy, both contained in this Handbook, contain comprehensive statements of your rights under Title IX. The Title IX Coordinator is responsible for overseeing the College’s compliance with Title IX and is available to any student or employee with questions or concerns in this regard.